SMS Consent

Last updated: 9 August 2026

This SMS Consent policy explains how Bright Sparks AI Ltd ("Bright Sparks AI", "we", "us" or "our") sends text messages on behalf of the home service businesses we work with ("Client businesses").

1. Who sends these messages, and why

SMS messages are sent on behalf of Client businesses to people who have contacted those businesses directly, for example by calling, texting, booking a service, or otherwise providing their phone number to that business. We do not send messages to phone numbers obtained from any other source, and we do not send unsolicited marketing text messages.

2. Types of messages you may receive

Depending on your interaction with a Client business, you may receive messages including:

3. Message frequency

Message frequency varies depending on your interactions with the Client business and the services they provide. You may receive more than one message in connection with a single appointment or enquiry.

4. Message and data rates

Message and data rates may apply, depending on your mobile carrier and plan.

5. How to opt out

You can opt out of receiving further messages at any time by replying STOPto any message. You will receive a one-time confirmation that you have been unsubscribed, and no further messages will be sent to you, unless you subsequently contact the Client business again and provide your consent to be messaged.

6. Getting help

For help at any time, reply HELP to any message, or contact us athello@brightsparksai.com. You may also contact the Client business you have been in touch with directly.

7. No sale or marketing use of your information

No mobile information will be sold, shared or otherwise disclosed to third parties for marketing or promotional purposes. Mobile opt-in data and consent are not shared with any third party for their own marketing use. Information is used solely to provide and improve the messaging services described here on behalf of the Client business you contacted.

8. Carrier liability

Carriers are not liable for delayed or undelivered messages.

9. Contact us

Bright Sparks AI Ltd, Unit 53C, Unimix House, Abbey Road, London NW10 7TR, United Kingdom. Email: hello@brightsparksai.com.